DTN DiamondControl™ Strengthening Support for All Versions of Terminal Automation.
Your terminal automation systems are crucial to keep things running smoothly at the terminal—as well as provide a steady flow of vital supply information. DTN is striving to continuously improve customer support. More efficient organizational and support processes have improved the quality, speed and accuracy of DTN telephone, e-mail and after-hours support. DTN will continue to support all versions of the Guardian systems, because it’s our job to support the way you choose to conduct business.
Recent Customer Survey Results and Winners
Thanks to everyone who participated in our recent survey of DTN DiamondControl customers. Honest feedback helps us design support and service enhancements to better meet your needs. You told us that the support team is doing a great job of supporting all versions of the DTN Guardian™ terminal automation system during the day. To keep you up and rolling, we're beefing up after-hours call phone support for the DTN Guardian2 systems. Stay tuned for more details coming in the next newsletter about aggressive product enhancement schedule in 2006.
And The Winners Are…
Sally Sorenson from Sinclair Casper Refinery will receive a FREE month of DTN DiamondControl support calls during the month of February.
Micky Smith from Countrymark Coop will receive a FREE month of maintenance service in the month of March.
Congratulations, Sally and Mickey!
| DTN: 9110 West Dodge Road Omaha, NE 68114 www.dtn.com |
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