Customer Spotlight
Sprague Energy
Portmouth, New Hampshire
Founded in 1870 as a distributor of coal and oil, today Sprague Energy is the leading independent supplier of energy products and materials handling services in the Northeast. A network of 20 owned terminals coupled with throughput and exchange arrangements at 85 other facilities enable the company to respond to customer needs in ever changing markets. Through its owned terminals the company also provides bulk and break bulk handling services to a broad range of industries. Sprague's slogan, "Demand more than supply" is backed up by a commitment to innovation and a dedication to customer satisfaction. Sprague has also received numerous awards for conducting its business in a safe and environmentally sound manner. Sprague is a wholly owned subsidiary of Axel Johnson Inc., a member of the Axel Johnson group of Stockholm, Sweden.
Sprague Energy is well-known for being ahead of the technology curve in the energy industry. Now, with DTN supplier services, Sprague Energy can offer the most proactive service to their customers across the Northeast. By leveraging electronic transaction and supply data from the DTN suite of real-time downstream supplier supply chain solutions—including DTN Exchange™, DTN FastRacks™ and DTN Guardian3™—Sprague Energy is able to streamline operations and realize company-wide benefits.
“We’ve set a high standard for our customers and are taking full advantage of leading edge technology to help us reach our goals,” said David Daoust, manager Sprague Real Time, Sprague Energy. “Working with DTN has helped us realize greater efficiency in areas like trading, hedging, forecasting, customer management, marketing and customer communications.“
DTN Exchange powers Sprague Energy’s new branded Real Time pricing desktop. Now Sprague Energy can deliver updated pricing information to customers, with features and functionality designed to help improve price risk management. In addition, electronic transaction data helps Sprague Energy improve overall forecasting and supply management.
DTN FastRacks electronic rack price discovery reports are sent to Sprague Energy to keep them abreast of the competition. Price information is subjected to rigorous quality control checks and reviews throughout the day to ensure accurate data and reliability. DTN FastRacks reports show each supplier’s price along with price summaries and averages covering 280 unique products at more than 1,200 terminals in 360 cities in the U.S. and Canada.
DTN Guardian3 (DTN G3) terminal automation system gives Sprague Energy
an at-a-glance view of terminal activity. Load and driver activity is
logged to help identify and correct any problems that develop within the
loading process. The DTN G3 makes it easy for Sprague Energy personnel
to export customized reports to e-mail, so that customers get copies of
bill of lading as soon as they are available. Electronic data streamlines
supply management throughout the Sprague Energy organization.
| DTN: 9110 West Dodge Road Omaha, NE 68114 www.dtn.com |
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Sales: Toll Free 800-391-1175 |