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Volume 2 Number 4 • June 2006
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NEWS AND TRENDS FOR THE DOWNSTREAM
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Customer Service "Shout Outs"



“It was really great meeting Debbie from Musket Corporation at the User Summit!”
Jodi Wyant, Customer Service Supervisor - Refined Fuels
“It was nice catching up with Lisa Dombek of CHS.”
Ron Naylor, Sales Manager Wholesaler Accounts
Tracy Crocker from Chevron had a great suggestion during the wrap-up!”
—Doug Mihal, National Sales Director Supplier Solutions
"Thanks to Karl and Peter for coming all the way from Belgium to attend our User Summit.  I had a great time meeting you in person."
—Coy Pierce, Automation Systems Manager
“Thank you Peter Van Noten for making our 8-ball tournament loss to Daniel McCarty and Debbie Barnhill less painful. It was wonderful to finally meet Jamie Landers after our many conversations on the phone.  Kim Laird, thank you for making a point to find me it has been great working with you.  The Musket Ladies are way too much fun!  John Yeager - it was great seeing you again.  Don Richey, thanks for making the drive we enjoyed having you with us.”
—Lori Hart, Regional Sales Director
“I’ll shout out Michael St. Laurent of Irving and Jaime Landers of Fuel Masters.  It was great to get know them and see their side of the business.”
Steve Tarvin, Call Center Team Lead
“Thumbs up to Wayne Feazel at Valero. Your program sounds like a winner!”
Kate Garwood, Director of Marketing Programs Refined Fuels
“Thanks so much to all who provided valuable feedback during the Terminal Operators CAB session.  We deeply appreciate your input, and will use that information to further enhance our
DTN G3 to help you manage your terminal more effectively!”
Bart Hessing, Operations Director for Terminal Automation
“Thanks to Rex “KingPin” Wells Sinclair Pipeline for some of the funniest stories I’ve heard and also for the new nickname. It was great to finally meet you after all of these years.”
Rick Smith, Product Delivery Manager

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CONTACT US
DTN:
9110 West Dodge Road
Omaha, NE 68114
www.dtn.com

Customer Service:
800-779-5779

24-hour DTN Guardian3 Support:
888-682-9128
Support Email

Sales:
Toll Free 800-391-1175